Industry-leading 4.7 out of 5 stars customer service rating. Honest feedbacks from
real customers. Our business continues to grow because of our competitiveness and
great customer service, despite the challenging economy. We will be here to help
you down the road.
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Lite Source table lamps shown in this section are hand-picked to make sure we offer elegant and distinct looks while providing the best value to our customers. Each Lite Source table lamp is uniquely designed. Enjoy our wide selection of Lite Source table lamps! Also, you might be interested in Lite Source Desk Lamps and Lite Source Floor Lamps.
I was excited to order and receive this lamp in the mail from the Arcadian Home website. Unfortunately since I was not able to see the lamp in person it did not work in the space like I had originally planned. I started the process the return the lamp which turned out to be a communication nightmare. I first called the company and they were more than helpful to explain the return process to me. They told me to wait up to 7 days for a RGA# and then I would be able to return via the post office. I was perfectly ok to pay for shipping to return the item since nothing was wrong with it and it was a decorating mistake on my part. After a few days of waiting I had not received my RGA# as promised and called the company to see what the hold up was. The representative told me I just had to keep waiting and I would receive an email shortly. After 10 days of not hearing from the company I emailed them looking for this specific RGA# that I had to have in order to return the item. They told me that the time has expired and the RGA# they issued me was no longer valid and the process must be restarted. I was annoyed that I had been waiting all this time trying to return the item and now had to start over. Needless to say the return process of this company is horrible and the Goodwill Organization was happy to receive this beautiful lamp. This company makes the process nearly impossible because they apparently hate dealing with returns. Make sure what you order is really what you want because returning is not a feasible option.